Invest in the Taylor Advantage

Investing in your business is one of the most important decisions you will make as a business owner. It is very important that you make the correct decision to avoid costly mistakes that could drive you out of business. To help you in this process consider The Taylor Advantage.

Quality Equipment

Taylor Freezer has been in business since 1926. We are an international company that has earned a reputation for quality. As a result of that reputation, we have earned the business of many national accounts including McDonald’s, Wendy’s, Chick-fil-A, Golden Corral, Yogurt World, Pink Berry, Red Mango and hundreds more. Our Equipment is built to last, many customers boast of Taylor equipment over 20 years old. In 1996, Taylor became ISO 9001 registered.As a leader in foodservice equipment manufacturing, the management system of Taylor’s Rockton, IL plant registered to ISO 9001:2000. To maintain that status, rigid international standards and documentation are constantly audited to assure quality.

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Commercial Soft Serve Ice Cream Machine and Cone

Patented Technology

Taylor Freezer uses “Flooded Evaporator” technology to ensure the production life of your equipment will not diminish over time. All other manufacturers use copper tubing, which, over time, will separate from the evaporator or crack and leak Freon. This causes depletion of production. The Flooded Evaporator on Taylor Freezers ensures consistent production for years and years.


Our equipment comes with the industries best warranty. All new Taylor equipment comes with the following:

  • 5 years on compressor, shell and hopper
  • 2 years on motors and gears
  • 1 year on non-wearable parts and electronics
  • 1 year on Labor to replace any warranty parts

Local Quality Service

Taylor Freezer Sales Co. is the local Distributor for Taylor. We have been operating in Hampton Roads since 1943. For over 65 years we have helped the local businesses strive for success. We are Proud to offer our customers Red Cape Service. Our success is dependent upon your success.

Technical Support

Our service does not stop with the sale. We have over 20 Factory Trained Technicians on the road throughout the states of Virginia and North Carolina. Some of our Technicians have been with Taylor for over 30 years. If you are in need of a service call, a quality professional will be there quickly. 96% of service calls are resolved on the first visit. 89.3% of calls are resolved in less than 24 hours. This is very important when your equipment is generating hundreds of dollars per day. It needs to be fixed ASAP. Taylor tracks our service response time, so we can strive to do better. Other companies simply don’t do that.

Tech Support Hotline

Many service calls can be fixed right over the phone. Why pay for a service call if we can fix it over the phone and minimize your downtime? This service will save you hundreds, if not thousands, of dollars in downtime lost revenue, and it’s FREE.

Service Truck Inventory

Our service trucks carry over $30,000 worth of parts. It is important to have the right part so we can do our best to fix your problem on the first visit.

Local Parts Warehouse

If your part is not on the service truck, chances are we have it in our Parts Warehouse. We have over $500,000 worth of parts, again, so we limit the downtime on your machine which is generating income for your business.

Troubleshooting Guide

Each piece of equipment comes with a Trouble Shooting Guide. Many issues can be resolved in a matter of minutes just by referring to the Trouble Shooting Guide provided to you when your equipment is installed.


Taylor Freezer will have a Factory Trained Technician install your new equipment so you can rest assured the job is done right. Our Technicians have been Factory Trained to go through of whole list of tests during the installation process. This process ensures that everything from the Amp Load, to the Settings, to the Calibration, to the Temperature of the finished product is optimal.


Training is included with every install. A Taylor Freezer Factory Technician or Representative will train you and your personnel on the new equipment. We also supply a Training DVD which you keep so when you have to train new employees, your job is one step easier.

Re-Sale Value

Taylor Freezer has earned the reputation of being one of the best built soft serve machines on the market, but the real proof was earned over time. Taylor Freezer’s re-sale prices are much higher than our competitors because our
machines last much longer. What this means to you is if/when you sell your business, or machines, your return will be much higher. Many times the re-sale price of a Taylor is twice that of our competition.

Avoiding a Used Machine

Taylor Freezer will help you avoid the financial destruction caused by Ebay and Craig’s List. We know that most customers think they are getting a “great deal” buying a used Taylor on Ebay. The truth is, if it was such a great deal, we would buy them ourselves, fix them up at cost and resell them. We don’t do that because we know the truth. Most of these machines will be too costly to fix due to abuse or they are just plain worn out. The risk is too high for us to participate in that kind of financial destruction. Even though our service department will reap the benefits of your steady stream of repair bills from your Ebay Purchase, we urge our customers to avoid that money trap. Long Term, a
New Taylor that is well taken care of by you, will be far less expensive.

Value Calculator

Taylor understands that Price is a very important and determining factor when considering a major investment in your business.

Taylor Profit Consultant/Representative

Taylor prides itself on having the very best employees that can meet your needs and expectations. Your Taylor Profit Consultant is dedicated to your success. They will help develop your business strategy with:

  • Customized Profit Stories calculated with your food cost so you can calculate your estimated Gross Profit accurately.
  • Needs Analysis to determine which equipment is right for your location; preventing over spending on equipment you do not need or wasting money on equipment that will not supply the capacity your business will demand.
  • Consultation on store design and space planning.
  • Access to Taylor Test Kitchen or Demo Truck for product selection.
  • On Site Training for you and your employees.
  • Proven Marketing ideas
  • Vendor Point of Contact information for supplies
  • Contractor Coordination. We will coordinate with your electrician or plumber to make sure the correct utilities are installed for your particular situation as they relate to the Taylor Equipment.
  • In House Point of Sale assistance with High Resolution Images allowing you to customize Posters, Table Tents, Menus, Banners etc.
  • On-Going support. We’re always here to help you.

We believe that Price is NOT a function of Value. Price is what you pay, Value is what you get. Over time, Taylor Equipment will cost you LESS since you will save Money in:

• Equipment repair
• Lost revenue due to broken down equipment
• Replacement costs

Taylor = Value. When you invest in Taylor you are getting the best Value for Long Term Success for your business, which costs LESS over time. You will be getting…The Taylor Advantage If you are in Business for the Long Term

SAVE money Long Term by investing in

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