Taylor Freezer Service & Parts
Virginia & North Carolina Territories
Since 1943 Taylor Freezer Sales Co. has been serving the restaurant industry in Virginia and North Carolina with Top Quality Equipment and Service.
We pride ourselves on offering the very best service because we know that a well maintained piece of equipment will serve you longer and that means more PROFIT for you!

Taylor Parts and Service in our Virginia and North Carolina Territories
Our Chesapeake, Virginia based Taylor Parts and Service Department is second to none! We offer:
- Over 20 Technicians, so when your equipment needs service, we can get there fast!
- Fully Staffed Call Center that operates 24 hours per day
- Factory Trained & Certified technicians
- State of the Art Automated Paperless Service Order System
- GPS mapping and dispatch system, so we can get the closest technician to you in the fastest time
- Over 7000 combined parts on our service vehicles
- Local Parts warehouse right here in Chesapeake, Virginia
Call the Taylor parts and service Experts and reduce your costly downtime!
For Service or Technical Support in Virginia or North Carolina, call Taylor Freezer parts and service at 1-800-768-6945 option 2
email us at dispatch@taylorfreezer.com
Taylor Parts and Service in Virginia and North Carolina
Our North Carolina and Virginia Taylor parts and service department strives to stock an expansive inventory of operator installed parts for your Taylor or Flavorburst model machine. Staffed with knowledgeable personnel who utilize state of the art inventory order and tracking tools, it is our goal to provide excellent customer service. Same day shipping on all in stock orders placed via phone before 3pm. Click here to download the operator manual for your machine at no charge.
Taylor Automatic Shipment Program: Have your operator install wear items and cleaning supplies shipped automatically to ensure your machines optimal performance. Choose which items you’d like, and how often you’d like to receive them. Call your Virginia or North Carolina Taylor representative today for more information!
Call the Experts and reduce your costly downtime!
For Parts or Tune Up Kits, call 1-800-768-6945 option 4
email us at parts@taylorfreezer.com

Leave the cleaning to us!
How does 28HT work?
We’re here to make your life easier. So, we gave some of our best shake and soft serve freezers a special 28-day heat treatment feature—28HT. It lets you go almost a month between cleanings without compromising food safety. 28HT virtually eliminates hands-on daily maintenance with a short heating and cooling cycle each day that helps ensure the product mix is food-safe.
- Schedule automated treatment for any time
- Disassemble just once a month
Ultimate Food Safety
State-of-the-art heat treatment means your equipment takes care of itself—and your customers.
- Constant temperature monitoring with alerts
- Built-in equipment lockout for faults
- NSF listing
Improved Operational Efficiency
Without the constant need to disassemble and clean your equipment, you’re able to focus on selling more frozen treats and increasing your bottom line.
- Say goodbye to costly downtime
- Save on labor costs
- Reduce product waste since you don’t empty the hopper every day
Brush Butler Service
It’s time to start focusing on making money and not doing dishes and here’s how you never lift a finger. Add the Brush Butler service to any model with 28HT, and we’ll send an expert Taylor technician to perform your monthly maintenance. What they’ll do:
- Perform a thorough cleaning every 28 days
- Conduct preventative maintenance 4 times a year
- Answer any questions you may have
- Let you get on with your daily business

